Important Message from in Response to COVID-19

We understand that your inbox, social media, radio, tv and other sources of information are inundated with updates on Coronavirus. We appreciate just a few moments of your time to share with you an update from Business Operations is following official directives and advice and continues to be operating fully in support of our customers. An increase in use and availability of hand sanitisers and disinfectant wipes across our business is in place along with regular handwashing, cleaning of surfaces, handles etc.  

Whilst the current situation is certainly challenging, our business model enables us to maintain full operations under the current government guidance without any impact to customers. We will continue to monitor the situation and continue to prioritise the health and safety of our staff and customers. Orders

Our customer service operations are available on email and on the phone: 

Monday-Friday, 9am-5pm and Saturday 10am-4pm.

Our distribution team continue to receive and despatch orders daily. Our courier partners have operating exceptionally well throughout the situation in the last 12 months and will continue to do so. 

Whilst current research shows that the virus could live on certain surfaces for up to a few days there is currently no known risk of transmission via packages/mail. However, as an additional precaution, we recommend you wash your hands after opening any package.


Independent Business Support

The situation is affecting all families and organisations, large or small. is based in Berkshire and we have seen some fantastic innovations and models put in place to try to ensure that local individuals and businesses are supported during this period. 

As a family run, independent business we recognise the challenges that many of these business and organisations are facing across the country. Wherever you are, and wherever practical, please try to support local and independent businesses through this time and provide a positive future for them.

As we all practice social distancing and spend a little more time at home, we hope that we can continue to provide you or those that you care about with some items to make this as comfortable as possible. We’d be delighted If you’d like to stay in touch via our social media, email or website.


Thank you for your support,


Amy and Andrew Field

Founders and Owners 




Phone: 0118 942 8546