Contact Us

We love the opportunity to help our customers and whilst we’ve tried to pack as much information onto our website we know that each customer is individual and may have their own questions or their requirements. So please contact us with your query and a member of our dedicated team will be happy to help. Here are the ways in which you can contact us:


We’re happy to receive an email.

If it is a new enquiry please contact us via

If the query is relating to an existing order please email

We aim to respond to each email within 4 working hours (Monday to Saturday).


Call our helpful team and they will be glad to talk through your query and use their experience to answer your questions and provide options to support your requirements.


Call us on 0118 3344 880

9am – 5pm Monday to Friday and 10am-3pm on Saturdays.

Monday 2nd May - Bank Holiday

Our customer service and showroom facility will be closed on the bank holiday Monday and re-opening on Tuesday 3rd May


Why not come and visit us at our dedicated showroom space at Field & Hawken, near Reading.

Open 5 days a week and Saturdays by appointment, there is plenty of parking.

Opening hours and how to get there are in the visit us section.